The way that you talk about the school or speak to school staff is important in modelling our ACE values to our children. At both of our schools, we are very lucky to have a positive and supportive community of parents and families who uphold our school vision and values. 

We appreciate feedback from parents, both in terms of: 

• what we are doing well so we can celebrate our achievements 
• any concerns so we continue to improve

Please let us know in a timely manner if anything is worrying your child so we can talk to them, find out more and address it as soon as possible. Both of our schools have proper channels through which any concerns or complaints can be raised both formally and informally. 

You may also find the below leaflet about who to speak to, and when, helpful. Click on the picture to download or view a full size copy.